General

Shipping & Delivery

• Defective or flawed products
• When exactly will I receive my order?
• How do I get free shipping?
• First Impressions Shipping Information
• Tracking Shipment
• Where can I ship my order?

General FAQ

• How do I find the right size?
• My order status says "pending", what does that mean?
• Why don't you remove vintage items once they sell?
• Where do you find your clothes?

Returns

• How do I make an exchange?
• What is your return policy?
• Exchange options
• Return your order at a First Impressions Clothing store
• Download a return label

Pricing

• How do I receive a coupon?
• How do I redeem a gift certificate?
• How do I purchase a gift certificate?
• How do I receive Military discount?
• How do I qualify for student discount?
• How do I qualify for group discount?

Stay Connected

• First Impressions+ Rewards
• Social Media